If you are not completely satisfied with your purchase, it may be returned within 14 days, unused, in original condition and packaging, for a full refund (excluding shipping charges). Please contact us before shipping the return. We are also happy to make exchanges provided we have the desired item(s) in stock. Re-shipping charges will be applied in the case of exchanges unless, of course, we are at fault. Please include a copy of the original sales receipt with your order. Return may only be credited back to the card used to make the original purchase.